Pravilnik o varstvu osebnih podatkov

Vaše osebne podatke (npr. naziv, ime, naslov, e-poštni naslov, telefonska številka, bančni podatki) obdelujemo v skladu z določbami splošne uredbe EU o varstvu osebnih podatkov (GDPR). Naslednje določbe opisujejo vrsto, obseg in namen zbiranja, obdelave in uporabe osebnih podatkov. Ta pravilnik o varstvu osebnih podatkov velja samo za naše spletne strani. Če vas povezave na naših straneh vodijo na druge splatne strani, vas prosimo, da poiščete informacije o tem, kako se ti podatki obravnavajo v takih primerih.

 

1. Pregled varstva osebnih podatkov

Splošno

V nadaljevanju je preprost pregled nad tem, kaj se zgodi z vašimi osebnimi podatki, ko obiščete našo spletno stran. Osebni podatki so vsi podatki, s katerimi ste prepoznavni. Podrobne informacije o varstvu osebnih podatkov najdete v našem pravilniku o varstvu osebnih podatkov, ki ga najdete spodaj.

Zbiranje podatkov na naši spletni strani

Kdo je odgovoren za zbiranje podatkov na tej spletni strani?

Podatke, zbrane na tej spletni strani, obdeluje operater spletnega mesta. Kontaktne podatke upravljavca lahko najdete v zahtevanem pravnem obvestilu spletnega mesta.

Kako zbiramo vaše podatke?

Nekateri podatki so zbrani, ko nam jih posredujete. To bi lahko bile na primer podatki, ki jih vnesete v kontaktni obrazec.

Druge podatke samodejno zbirajo naši IT sistemi ob obisku spletnega mesta. Ti podatki so predvsem tehnični podatki, kot so brskalnik in operacijski sistem, ki ga uporabljate ali kdaj ste dostopali do strani. Ti podatki se samodejno zbirajo takoj, ko vstopite na našo spletno stran.

Za kaj uporabljamo vaše podatke?

Del podatkov se zbira, da se zagotovi pravilno delovanje spletne strani. Drugi podatki se lahko uporabijo za analizo, kako obiskovalci uporabljajo spletno stran.

Katere pravice imate glede svojih podatkov?

Vedno imate pravico zahtevati informacije o svojih shranjenih podatkih, njegovem izvoru, prejemnikih in namenu njene zbiranja brezplačno. Imate tudi pravico zahtevati, da se podatke popravi, blokira ali izbriše. Če imate dodatna vprašanja, kar zadeva varstvo osebnih podatkov nas lahko kadarkoli kontaktirate na naslovu, navedenem na pravnem obvestilu. Seveda lahko tudi vložite pritožbo pri pristojnih organih.

Google-Analytics in orodja tretjih oseb

Ko obiščete našo spletno stran, se lahko naredi statistična analiza vašega spletnega iskanja. To se zgodi predvsem z uporabo piškotkov in analitike. Analiza vašega deskanja je ponavadi anonimna, to pomeni, da vas ne bomo mogli identificirati iz teh podatkov. Tej analizi lahko nasprotujete ali pa jo preprečite tako, da ne uporabljate določenih orodij. Podrobnosti najdete v našem pravilniku o varstvu osebnih podatkov pod naslovoma “Moduli za tretje osebe” in ” Analytics “.

Tej analizi lahko ugovarjate. Spodaj vas bomo obvestili o tem, kako uporabiti svoje možnosti v zvezi s tem.

2. Splošne informacije in obvezne informacije

Varstvo osebnih podatkov

Upravljavci te spletne strani zelo resno varujemo vaše osebne podatke. Vaše osebne podatke obravnavamo kot zaupne in v skladu z zakonskimi predpisi o varstvu osebnih podatkov in s tem pravilnikom o zasebnosti.

Če uporabljate to spletno stran, se bodo zbirali različni osebni podatki. Osebni podatki so vsi podatki, s katerimi se identificirate. Ta pravilnik o varstvu osebnih podatkov pojasnjuje, katere podatke zbiramo in za kaj jih uporabljamo. Pojasnjuje tudi, kako in za kakšen namen se to zgodi.

Upoštevajte, da so lahko podatki, posredovani prek interneta (npr. prek elektronske pošte), tudi predmet kršitve varnosti. Popolno varovanje vaših podatkov od dostopa tretjih oseb ni mogoče.

Obvestilo o strani, odgovorni za to spletno stran

Stranka, odgovorna za obdelavo podatkov na tej spletni strani, je:

Holimed Privatinstitut für holistische Medizinsysteme GmbH
Schenkendorfstr. 12
90455 Nürnberg, Nemčija

Telefon: ++ 49- (0) 9129-26855
E-Mail: info–holimed.de (Zaščita pred neželeno pošto: zamenjajte štiri vezaje z enim @)

Odgovorna oseba je fizična ali pravna oseba, ki sam ali skupaj z drugimi odloča o namenih in sredstvih za obdelavo osebnih podatkov (imena, e-poštni naslovi itd.).

Preklic vašega soglasja za obdelavo podatkov

Veliko operacij obdelave podatkov je možno samo z vašim izrecnim soglasjem. Soglasje lahko kadar koli prekličete. Neformalna e-pošta zadostuje, da soglasje prekličete. Podatki, obdelani pred prejemom vaše zahteve, so še vedno lahko zakonito obdelani.

Pravica do vložitve pritožb pri pravnih organih

Če je prišlo do kršitve zakonodaje o varstvu osebnih podatkov, lahko prizadeta oseba vloži pritožbo pri pristojnih organih. Pristojni organ za zadeve v zvezi z zakonodajo o varstvu osebnih podatkov je uradnik za varstvo podatkov nemške države, v kateri ima sedež naše podjetje. Seznam uradnikov za varstvo podatkov in njihovih kontaktnih podatkov lahko najdete na naslednji povezavi: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Pravica do prenosljivosti podatkov

Imate pravico dostopati do podatkov, ki jih obdelujemo na podlagi vaše privolitve ali pri izpolnjevanju pogodbe, ki je avtomatsko dostavljena vam ali tretji osebi v standardni strojno berljivi obliki. Če potrebujete neposreden prenos podatkov na drugo odgovorno osebo, bo to storjeno samo v obsegu, ki je tehnično izvedljivo.

SSL ali TLS šifriranje

Ta stran uporablja varnostno šifriranje SSL ali TLS in za zaščito prenosa zaupne vsebine, kot so poizvedbe, ki nam jih pošljete kot operater spletnega mesta. Šifrirano povezavo lahko prepoznate v naslovni vrstici brskalnika, ko se spremeni iz »http: //« v »https: //« in ikona ključavnice se prikaže v naslovni vrstici brskalnika.

Če je aktivirano šifriranje SSL ali TLS, podatkov, ki jih prenesete na nas, ne morejo brati tretje osebe.

Informacije, blokiranje, brisanje

Kot je dovoljeno z zakonom, imate pravico, da kadar koli pridobite brezplačne informacije o vseh vaših osebnih podatkih, ki so shranjeni, in o njegovem izvoru, prejemniku in namenu, za katerega so bile obdelane. Imate tudi pravico, da se podatki popravijo, blokirajo ali izbrišejo. Če imate dodatna vprašanja o temi osebnih podatkov, nas lahko kadarkoli kontaktirate na naslov, naveden v našem pravnem obvestilu.

Nasprotovanje promocijskim e-poštnim sporočilom

Izrecno prepovedujemo uporabo kontaktnih podatkov, objavljenih v zvezi spletnega pravnega obvestila glede pošiljanja promocijskih in informativnih gradiv, ki niso izrecno zahtevani. Operater spletnega mesta si pridržuje pravico do konkretnega pravnega dejanja, če prejmete neželeno reklamno gradivo, na primer elektronsko neželeno pošto.

3. Zbiranje podatkov na naši spletni strani

Piškotki

Nekatere naše spletne strani uporabljajo piškotke. Piškotki ne škodijo vašemu računalniku in ne vsebujejo nobenih virusov. Piškotki pomagajo narediti našo spletno stran bolj uporabniku prijazno, učinkovito in varno. Piškotki so majhne besedilne datoteke, ki so shranjene v računalniku in shranjene v brskalniku.

Večina piškotkov, ki jih uporabljamo, so tako imenovani »sejni piškotki«. Po vašem obisku se samodejno izbrišejo. Drugi piškotki ostanejo v pomnilniku naprave, dokler jih ne izbrišete. Ti piškotki omogočajo prepoznavanje brskalnika, ko obiščete spletno mesto.

Brskalnik lahko nastavite, da vas obvesti o uporabi piškotkov, tako da se lahko za vsak primer posebej odločite, ali želite sprejeti ali zavrniti piškotek. Druga možnost je, da je vaš brskalnik nastavljen tako, da samodejno sprejme piškotke pod določenimi pogoji ali jih vedno zavrne ali samodejno izbriše piškotke ob zapiranju brskalnika. Onemogočanje piškotkov lahko omeji funkcionalnost te spletne strani.

Piškotki, ki so potrebni za omogočanje elektronskih komunikacij ali zagotavljanje določenih funkcij, ki jih želite uporabiti (na primer nakupovalni voziček), so shranjeni v skladu s čl. 6, odstavek 1, črka f DSGVO. Upravljavec spletnega mesta ima legitimen interes za shranjevanje piškotkov, da zagotovi optimalno storitev brez tehničnih napak. Če so shranjeni tudi drugi piškotki (na primer tisti, ki se uporabljajo za analizo vedenja brskanja), bodo v tem pravilniku o zasebnosti obravnavani ločeno.

Datoteke dnevnika strežnika

Ponudnik spletne strani samodejno zbira in shrani podatke, ki jih vaš brskalnik samodejno pošlje v “datoteke dnevnika strežnika”. To so:

  • Vrsta brskalnika in različica brskalnika
  • Uporabljen operacijski sistem
  • URL napotitelja
  • Ime gostitelja dostopnega računalnika
  • Čas zahteve strežnika
  • IP naslov

Ti podatki se ne bodo združevali s podatki iz drugih virov.

Osnova za obdelavo podatkov je Art. 6 (1) (b) DSGVO, ki omogoča obdelavo podatkov za izpolnitev pogodbe ali za predhodne ukrepe na podlagi pogodbe.

Kontaktni obrazec

Če nam pošljite vprašanja prek kontaktnega obrazca, bomo zbrali podatke, ki so bili vnešeni na obrazcu, vključno s kontaktnimi podatki, ki jih navedete, da odgovorite na svoje vprašanje in vsa nadaljnja vprašanja. Te informacije ne delimo brez vašega dovoljenja.

Zato bomo vse podatke, ki jih vnesete v kontaktni obrazec, obdelali samo z vašim soglasjem po čl. 6 (1) (a) DSGVO. Soglasje lahko kadar koli prekličete. Neformalna e-pošta, ki to zahtevo, zadostuje. Podatki, obdelani preden prejmemo vašo zahtevo, so še vedno lahko zakonito obdelani.

Podatke, ki jih navedete v obrazcu za stike, bomo ohranili, dokler ne zahtevate njenega izbrisa, prekličete soglasje za njegovo shranjevanje ali če namena skladiščenja ni več (npr. Po izpolnitvi vaše zahteve). Ta določba ne vpliva na vse obvezne zakonske določbe, zlasti v zvezi z obveznimi obdobji hrambe podatkov.

Obdelava podatkov (podatki o strankah in pogodbah)

Zbiramo, obdelujemo in uporabljamo osebne podatke le, če je potrebno vzpostaviti ali spremeniti pravne odnose z nami (glavni podatki). To se naredi na podlagi čl. 6 (1) (b) DSGVO, ki omogoča obdelavo podatkov za izpolnitev pogodbe ali za predhodne ukrepe na podlagi pogodbe. Svoje osebne podatke zberemo, obdelamo in uporabljamo pri dostopu do našega spletnega mesta (podatki o uporabi) samo v obsegu, ki je potreben, da vam omogočimo dostop do naše storitve ali da vam bomo zaračunali enako.

Zbrani podatki o strankah se izbrišejo po zaključku naročila ali prenehanju poslovnega razmerja. Čas trajanja pravnega reda ostane nespremenjen.

Prenos podatkov ob sklenitvi pogodbe za blago, storitve in digitalno vsebino

Podatke, ki jih je mogoče identificirati, posredujemo tretjim osebam samo v obsegu, ki je potreben za izpolnitev pogojev vaše pogodbe, na primer podjetjem, ki so pooblaščeni za dobavo blaga na vašo lokacijo ali banke, pooblaščene za obdelavo vaših plačil ali zunanjega računovodstva. Vaši podatki ne bodo poslani za noben drug namen, razen če ste to izrecno dovolili. Vaši podatki se ne bodo razkrili tretjim osebam v reklamne namene brez vašega izrecnega soglasja.

Osnova za obdelavo podatkov je Art. 6 (1) (b) DSGVO, ki omogoča obdelavo podatkov za izpolnitev pogodbe ali za predhodne ukrepe na podlagi pogodbe.

Podatki, ki se prenašajo pri prijavi za storitve in digitalno vsebino

Podatke, ki jih je mogoče identificirati, posredujemo tretjim osebam samo v obsegu, ki je potreben za izpolnitev pogojev vaše pogodbe z nami, na primer bankam, pooblaščenim za obdelavo vaših plačil.

Vaši podatki ne bodo poslani za noben drug namen, razen če ste to izrecno dovolili. Vaši podatki se ne bodo razkrili tretjim osebam v reklamne namene brez vašega izrecnega soglasja.

Osnova za obdelavo podatkov je Art. 6 (1) (b) DSGVO, ki omogoča obdelavo podatkov za izpolnitev pogodbe ali za predhodne ukrepe na podlagi pogodbe.

4. Analitika in oglaševanje

Google Analytics

Ta spletna stran občasno uporablja Google Analytics, storitev spletnega analitika. Upravlja ga Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, ZDA.

Google Analytics uporablja tako imenovane »piškotke«. To so besedilne datoteke, ki so shranjene v računalniku in omogočajo analizo uporabe spletne strani. Podatki, ki jih piškotek pridobi o vaši uporabi te spletne strani, se običajno prenašajo na Googlov strežnik v ZDA in tam shranijo.

Piškotki storitve Google Analytics so shranjeni na podlagi čl. 6 (1) (f) DSGVO. Upravitelj spletnega mesta ima legitimen interes za analizo vedenja uporabnikov, da optimizira svojo spletno stran in njegovo oglaševanje.

IP anonimizacija

Na tej spletni strani smo aktivirali funkcijo IP anonimizacije. Google bo vaš naslov IP skrajšal v Evropski uniji ali drugih pogodbenih straneh Sporazuma o Evropskem gospodarskem prostoru pred prenosom v Združene države. Samo v izjemnih primerih je poln naslov IP, poslan na Googlov strežnik v ZDA in tam skrajšan. Google bo te podatke uporabil v imenu operaterja te spletne strani, da bi ovrednotil vašo uporabo spletnega mesta, pripravil poročila o dejavnostih spletnega mesta in drugim ponudnikom storitev, ki se nanašajo na dejavnost spletnega mesta in uporabo interneta za operaterja spletnega mesta. Naslov IP, ki ga vaš brskalnik posreduje kot del storitve Google Analytics, se ne bo združil z drugimi podatki, ki jih ima Google.

Plugin brskalnik

S temi piškotki lahko preprečite shranjevanje tako, da izberete ustrezne nastavitve v vašem brskalniku. Želimo poudariti, da to lahko pomeni, da ne boste mogli uživati v popolni funkcionalnosti te spletne strani. Prav tako lahko preprečite, da bi bili podatki, ki jih piškotki ustvarijo, o tem, da so bili vaši spletni strani (vključno z vašim naslovom IP) posredovani Googlu, in obdelavo teh podatkov s strani Google, tako da prenesete in namestite vtičnik za brskalnik na naslednji povezavi: https://tools.google.com/dlpage/gaoptout?hl=en.

Prizadevanje pri zbiranju podatkov

Zbiranje svojih podatkov lahko preprečite s storitvijo Google Analytics s klikom na naslednjo povezavo. Piškotki za onemogočanje bodo nastavljeni tako, da se vaši podatki ne zbirajo pri prihodnjih obiskih tega spletnega mesta: [google_analytics_optout] Onemogočite Google Analytics in nastavite piškotek za onemogočanje. [/ google_analytics_optout] (Opomba: ta povezava je aktivna le, če je Google Analytics je vklopljen.)

Če želite več informacij o tem, kako Google Analytics obravnava uporabniške podatke, glejte Googlov pravilnik o zasebnosti: https://support.google.com/analytics/answer/6004245?hl=sl.

Zunanja obdelava podatkov

Z Googlom smo sklenili pogodbo za zunanje izvajanje naše obdelave podatkov in v celoti izvajamo stroge zahteve nemških organov za varstvo podatkov pri uporabi storitve Google Analytics.

Google AdWords in Google sledenje konverzijam

Ta spletna stran uporablja Google AdWords. AdWords je spletni oglaševalski program podjetja Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, Združene države (»Google«).

Kot del programa Google AdWords uporabljamo tako imenovano sledenje konverzijam. Ko kliknete oglas, ki ga postavi Google, je nastavljen piškotek za sledenje konverzijam. Piškotki so majhne besedilne datoteke, ki jih vaš spletni brskalnik shrani v vaš računalnik. Ti piškotki potečejo čez 30 dni in se ne uporabljajo za osebno identifikacijo uporabnika. Če uporabnik obišče določene strani spletnega mesta in piškotek še ni potekel, lahko Google in spletna stran sporočita, da je uporabnik kliknil na oglas in prešel na to stran.

Vsak oglaševalec v programu Google AdWords ima drug piškotek. Tako na spletnem mestu oglaševalca v programu AdWords ni mogoče slediti piškotkom. Podatki, pridobljeni s piškotkom konverzije, se uporabljajo za ustvarjanje statistike konverzij za oglaševalce v programu AdWords, ki so se odločili za sledenje konverzijam. Strankam je sporočeno skupno število uporabnikov, ki so kliknili na svoj oglas in so bili preusmerjeni na stran za sledenje konverzijam. Vendar pa oglaševalci ne pridobijo informacij, ki bi jih lahko uporabili za osebno prepoznavanje uporabnikov. Če ne želite sodelovati pri sledenju, lahko to onemogočite, tako da preprosto onemogočite piškotek za sledenje konverzijam Google tako, da spremenite nastavitve brskalnika. Pri tem ne boste vključeni v statistiko sledenja konverzijam.

Konverzijski piškotki so shranjeni na podlagi čl. 6 (1) (f) DSGVO. Upravitelj spletnega mesta ima legitimen interes za analizo vedenja uporabnikov, da optimizira svojo spletno stran in njegovo oglaševanje.

Več informacij o programu Google AdWords in Googlovem sledenju konverzijam najdete v Googlovem pravilniku o zasebnosti: https://www.google.de/policies/privacy/.

Brskalnik lahko nastavite, da vas obvesti o uporabi piškotkov, tako da se lahko za vsak primer posebej odločite, ali želite sprejeti ali zavrniti piškotek. Druga možnost je, da je vaš brskalnik nastavljen tako, da samodejno sprejme piškotke pod določenimi pogoji ali jih vedno zavrne ali samodejno izbriše piškotke ob zapiranju brskalnika. Onemogočanje piškotkov lahko omeji funkcionalnost te spletne strani.

5. Newsletter

Podatki o prejamanju novic

Če želite prejemati naše novice, potrebujemo veljaven e-poštni naslov in podatke, ki nam omogočajo, da preverimo, ali ste lastnik navedenega e-poštnega naslova in da se strinjate, da boste prejeli te novice. Dodatni podatki niso zbrani in se zbirajo samo prostovoljno. Mi uporabimo le podatke za pošiljanje zahtevanih podatkov in jih ne posredujemo tretjim osebam.

Zato bomo vse podatke, ki jih vnesete v kontaktni obrazec, obdelali samo z vašim soglasjem po čl. 6 (1) (a) DSGVO. Prekličete lahko soglasje za shranjevanje vaših podatkov in e-poštnega naslova ter njihovo uporabo za pošiljanje glasila kadar koli, npr. prek povezave »Odjava« v glasilu. Podatki, obdelani preden prejmemo vašo zahtevo, so še vedno lahko zakonito obdelani.

Podatki, ki jih prejmemo ob registraciji za prejemanje novic, bodo uporabljeni za distribucijo le-teh, vse dokler se ne odjavite od prejemanja novic, šele nato bodo omenjeni podatki izbrisani. Podatki, ki smo jih shranili za druge namene (npr. e-poštni naslovi za področje članov), ostanejo nespremenjeni.

6. „Moduli za tretje osebe“/Plugins in orodja

YouTube

Naša spletna stran uporablja vtičnike iz YouTube-a, ki jih upravlja Google. Upravljavec strani je YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, ZDA.

Če obiščete eno od naših strani z vtičnikom za YouTube, je vzpostavljena povezava z YouTubovimi strežniki. Tako je strežnik YouTube obveščen o naših straneh, ki ste jih obiskali.

Če ste prijavljeni v račun za YouTube, vam YouTube omogoča, da svoje aktivnosti brskanja povežete neposredno z osebnim profilom. To lahko preprečite tako, da se odjavite iz svojega računa YouTube.

YouTube pomaga, da bo naša spletna stran privlačna. To je utemeljen interes v skladu s čl. 6 (1) (f) DSGVO.

Dodatne informacije o ravnanju z uporabniškimi podatki so na voljo v izjavi o zaščiti podatkov na YouTube-u na naslovu https://www.google.de/intl/de/policies/privacy.

Google “Web Fonts”

V določenih okoliščinah, kot so samodejne varnostne posodobitve integriranih izdelkov tretjih oseb ali v povezavi z vgrajenimi videoposnetki v YouTube-u, lahko ta stran za enotno predstavitev pisav uporabi tako imenovane ” Web Fonts”. Te “Web Fonts” zagotavlja Google. Ko odprete stran ali kliknete video povezavo, vaš brskalnik naloži zahtevane ” Web Fonts” v predpomnilnik brskalnika za pravilno prikazovanje besedil in pisav.

Ko pokličete stran našega spletnega mesta, ki uporablja Googlove ” Web Fonts”, se vaš brskalnik neposredno poveže z Googlovimi strežniki. Google se tako zaveda, da smo do naše spletni strani dostopali prek vašega IP-naslova. Uporaba Googlovih ” Web Fonts” se izvaja v interesu enotne in uporabniku prijazne predstavitve naše spletne strani. To je utemeljen interes v skladu s čl. 6 (1) (f) DSGVO.

Če vaš brskalnik ne podpira “spletnih pisav”, vaš računalnik uporablja standardno pisavo.

Dodatne informacije o ravnanju z uporabniškimi podatki so na voljo na https://developers.google.com/fonts/faq in v Googlovem pravilniku o zasebnosti na naslovu https://www.google.com/policies/privacy/.

7. Razkritje osebnih podatkov upravičenim organom

Če bodo podatki od nas zahtevani z zakonom ali sodnim nalogom, bomo podatke posredovali pooblaščenim organom.

8 Povezave do drugih spletnih mest

Naša spletna ponudba vsebuje tudi povezave do drugih spletnih mest, vendar nimamo vpliva na to, ali njihovi operaterji upoštevajo predpise o varstvu osebnih podatkov.

 

 


 

Privacy Policy

Your personal data (e.g. title, name, house address, e-mail address, phone number, bank details) are processed by us in accordance with the provisions of the EU General Data Protection Regulation (GDPR). The following provisions describe the type, scope and purpose of collecting, processing and utilizing personal data. This data privacy policy applies only to our web pages. If links on our pages route you to other pages, please inquire there about how your data are handled in such cases.

 

1. An overview of data protection

General

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit our website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.

Data recording on our website

Who is the responsible party for the recording of data on this website (i.e. the “controller”)?

The data on this website is processed by the operator of the website, whose contact information is available under section “General information and mandatory information” on this website.

How do we record your data?

We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form.

Our IT systems automatically record other data when you visit our website. This data comprises primarily technical information (e.g. web browser, operating system or time the site was accessed). This information is recorded automatically when you access our website.

What are the purposes we use your data for?

A portion of the information is generated to guarantee the error free provision of the website. Other data may be used to analyze your user patterns.

What rights do you have as far as your information is concerned?

You have the right to receive information about the source, recipients and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified, blocked or eradicated. Please do not hesitate to contact us at any time under the address disclosed in section “General information and mandatory information” on this website if you have questions about this or any other data protection related issues. You also have the right to log a complaint with the competent supervising agency.

Moreover, under certain circumstances, you have the right to demand the restriction of the processing of your personal data. For details, please consult the Data Protection Declaration under section “Right to demand processing restrictions.”

Analysis tools and tools provided by third parties

There is a possibility that your browsing patterns will be statistically analysed when your visit our website. Such analyses are performed primarily with cookies and with what we refer to as analysis programs. As a rule, the analyses of your browsing patterns are conducted anonymously; i.e. the browsing patterns cannot be traced back to you. You have the option to object to such analyses or you can prevent their performance by not using certain tools. For detailed information about this, please consult our Data Protection Declaration below.

You do have the option to object to such analyses. We will brief you on the objection options in this Data Protection Declaration.

2. General information and mandatory information

Data protection

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.

Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.

We herewith advise you that the transmission of data via the Internet (i.e. through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third party access.

Information about the responsible party (referred to as the “controller” in the GDPR)

The data processing controller on this website is:

Holimed Privatinstitut für holistische Medizinsysteme GmbH
Schenkendorfstr. 12
90455 Nürnberg, Germany

Telephone: ++49-(0)9129-26855
E-Mail: info—-holimed.de (Spam protection: Please replace the 4 hyphens with a single @)

The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, e-mail addresses, etc.)

Revocation of your consent to the processing of data

A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)

In the event that data are processed on the basis of Art. 6 Sect. 1 lit. e or f GDPR, you have the right to at any time object to the processing of your personal data based on grounds arising from your unique situation. This also applies to any profiling based on these provisions. To determine the legal basis, on which any processing of data is based, please consult this Data Protection Declaration. If you log an objection, we will no longer process your affected personal data, unless we are in a position to present compelling protection worthy grounds for the processing of your data, that outweigh your interests, rights and freedoms or if the purpose of the processing is the claiming, exercising or defence of legal entitlements (objection pursuant to Art. 21 Sect. 1 GDPR).

If your personal data is being processed in order to engage in direct advertising, you have the right to at any time object to the processing of your affected personal data for the purposes of such advertising. This also applies to profiling to the extent that it is affiliated with such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising purposes (objection pursuant to Art. 21 Sect. 2 GDPR).

Right to log a complaint with the competent supervisory agency

In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses..

Right to data portability

You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

SSL and/or TLS encryption

This website uses either SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator. You can recognize an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser‘s adress line.

If SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties as to the current state of computer science.

Information about blockage, rectification and eradication of data

Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified, blocked or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time at the address provided in section “General information and mandatory information.”

Right to demand processing restrictions

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time at the address provided in section “General information and mandatory information.” The right to demand restriction of processing applies in the following cases:

  • In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
  • If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data.
  • If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
  • If you have raised an objection pursuant to Art. 21 Sect. 1 GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

Rejection of unsolicited e-mails

We herewith object to the use of contact information published in conjunction with the mandatory information to be provided in section “General information and mandatory information” to send us promotional and information material that we have not expressly requested. The operators of this website and its pages reserve the express right to take legal action in the event of the unsolicited sending of promotional information, for instance via SPAM messages.

3. Recording of data on our website

Cookies

In some instances, our website and its pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. The purpose of cookies is to make our website more user friendly, effective and more secure. Cookies are small text files that are placed on your computer and stored by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your leave our site. Other cookies will remain archived on your device until you delete them. These cookies enable us to recognise your browser the next time you visit our website.

You can adjust the settings of your browser to make sure that you are notified every time cookies are placed and to enable you to accept cookies only in specific cases or to exclude the acceptance of cookies for specific situations or in general and to activate the automatic deletion of cookies when you close your browser. If you deactivate cookies, the functions of this website may be limited.

Cookies that are required for the performance of the electronic communications transaction or to provide certain functions you want to use (e.g. the shopping cart function), are stored on the basis of Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error free and optimised provision of the operator’s services. If other cookies (e.g. cookies for the analysis of your browsing patterns) should be stored, they are addressed separately in this Data Protection Declaration.

Server log files

The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises:

  • The type and version of browser used
  • The used operating system
  • The Referrer URL, ie from where you approached our website from
  • The hostname of the accessing computer
  • The time of the server access
  • The IP address

This data is not merged with other data sources.

This data is recorded on the basis of Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in the technically error free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.

We have executed a contract data processing agreement with the internet service provider.

Our server security tools record the IP address of visitors which try to access files which are not on the server or which attempt unauthorized log-ins. This is done for your and our security and to detect vulnerabilities of our website and to recognize hack attacks. These IP  addresses are deleted periodically if nothing unusual is detected.

The collection of this data is based on Art. 5 Sect. 1 lit. f GDPR and Art. 32 Sect. 1 GDPR. The website operator has a legitimate interest in the technical security of the website.

Contact form

If you submit inquiries to us via our contact form, the information provided in the contact form as well as any contact information provided therein will be stored by us in order to handle your inquiry and in the event that we have further questions. We will not share this information without your consent.

Hence, the processing of the data entered into the contact form occurs exclusively based on your consent (Art. 6 Sect. 1 lit. a GDPR). You have the right to revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

The information you have entered into the contact form shall remain with us until you ask us to eradicate the data, revoke your consent to the archiving of data or if the purpose for which the information is being archived no longer exists (e.g. after we have concluded our response to your inquiry). This shall be without prejudice to any mandatory legal provisions – in particular retention periods.

Processing of data (customer and contract data)

We collect, process and use personal data only to the extent necessary for the establishment, content organization or change of the legal relationship (data inventory). These actions are taken on the basis of Art. 6 Sect. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual actions. We collect, process and use personal data concerning the use of our website (usage data) only to the extent that this is necessary to make it possible for users to utilize the services and to bill for them.

The collected customer data shall be eradicated upon completion of the order or the termination of the business relationship. This shall be without prejudice to any statutory retention mandates.

Data transfer upon closing of contracts (including for online stores), retailers and the shipment of merchandise

We share personal data with third parties only if this is necessary in conjunction with the handling of the contract; for instance, with companies entrusted with the shipment of goods or the financial institution tasked with the processing of payments or the external accounting or the responsible reseller. Any further transfer of data shall not occur or shall only occur if you have expressly consented to the transfer. Any sharing of your data with third parties in the absence of your express consent, for instance for advertising purposes, shall not occur.

The basis for the processing of data is Art. 6 Sect. 1 lit. b GDPR, which permits the processing of data for the fulfillment of a contract or for pre-contractual actions.

Data transfer upon closing of contracts for services and digital content

We share personal data with third parties only if this is necessary in conjunction with the handling of the contract; for instance, with the financial institution tasked with the processing of payments or the external accounting or the responsible external service provider.

Any further transfer of data shall not occur or shall only occur if you have expressly consented to the transfer. Any sharing of your data with third parties in the absence of your express consent, for instance for advertising purposes, shall not occur.

The basis for the processing of data is Art. 6 Sect. 1 lit. b GDPR, which permits the processing of data for the fulfillment of a contract or for pre-contractual actions.

4. Analytics and advertising

Google Analytics

This website uses occasionally functions of the web analysis service Google Analytics. The provider of this service is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics may use so-called cookies depending on ist configuration. Cookies are text files, which are stored on your computer and that enable an analysis of the use of the website by users. The information generated by cookies on your use of this website is usually transferred to a Google server in the United States, where it is stored.

The storage of Google Analytics cookies and the utilization of this analysis tool are based on Art. 6 Sect. 1 lit. f GDPR. The operator of this website has a legitimate interest in the analysis of user patterns to optimize both, the services offered online and the operator’s advertising activities.

IP anonymization

On this website, we have activated the IP anonymization function. As a result, your IP address will be abbreviated by Google within the member states of the European Union or in other states that have ratified the Convention on the European Economic Area prior to its transmission to the United States. The full IP address will be transmitted to one of Google’s servers in the United States and abbreviated there only in exceptional cases. On behalf of the operator of this website, Google shall use this information to analyse your use of this website to generate reports on website activities and to render other services to the operator of this website that are related to the use of the website and the Internet. The IP address transmitted in conjunction with Google Analytics from your browser shall not be merged with other data in Google’s possession.

Browser plug-in

You do have the option to prevent the archiving of cookies by making pertinent changes to the settings of your browser software. However, we have to point out that in this case you may not be able to use all of the functions of this website to their fullest extent. Moreover, you have the option prevent the recording of the data generated by the cookie and affiliated with your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link:   https://tools.google.com/dlpage/gaoptout?hl=en.

Objection to the recording of data

You have the option to prevent the recording of your data by Google Analytics by clicking on the following link. This will result in the placement of an opt out cookie, which prevents the recording of your data during future visits to this website: [google_analytics_optout]Deactivate Google Analytics and set the Opt-out Cookie.[/google_analytics_optout]. (Please note: This link is only active if Google Analytics is switched on.)

For more information about the handling of user data by Google Analytics, please consult Google’s Data Privacy Declaration at:  https://support.google.com/analytics/answer/6004245?hl=en.

Contract data processing

We have executed a contract data processing agreement with Google and are implementing the stringent provisions of the German data protection agencies to the fullest when using Google Analytics.

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online promotional program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

In conjunction with Google AdWords, we use a tool called Conversion Tracking. If you click on an ad posted by Google, a cookie for Conversion Tracking purposes will be placed. Cookies are small text files the web browser places on the user’s computer. These cookies expire after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we will be able to recognise that the user has clicked on an ad and has been linked to this page.

A different cookie is allocated to every Google AdWords customer. These cookies cannot be tracked via websites of AdWords customers. The information obtained with the assistance of the Conversion cookie is used to generate Conversion statistics for AdWords customers who have opted to use Conversion Tracking. The users receive the total number of users that have clicked on their ads and have been linked to a page equipped with a Conversion Tracking tag. However, they do not receive any information that would allow them to personally identify these users. If you do not want to participate in tracking, you have the option to object to this use by easily deactivating the Google Conversion Tracking cookie via your web browser under user settings. If you do this, you will not be included in the Conversion Tracking statistics.

The storage of “Conversion” cookies and the use of this tracking tool are based on Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in the analysis of user patterns, in order to optimize the operator’s web offerings and advertising.

To review more detailed information about Google AdWords and Google Conversion Tracking, please consult the Data Privacy Policies of Google at: https://policies.google.com/privacy?hl=en.

You can set up your browser in such a manner that you will be notified anytime cookies are placed and you can permit cookies only in certain cases or exclude the acceptance of cookies in certain instances or in general and you can also activate the automatic deletion of cookies upon closing of the browser. If you deactivate cookies, the functions of this website may be limited.

6. Plug-ins and tools

YouTube with expanded data protection integration

Our website uses plug-ins of the YouTube platform, which is being operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

We use YouTube in the expanded data protection mode. According to YouTube, this mode ensures that YouTube does not store any information about visitors to this website before they watch the video. Nevertheless, this does not necessarily mean that the sharing of data with YouTube partners can be ruled out as a result of the expanded data protection mode. For instance, regardless of whether you are watching a video, YouTube will always establish a connection with the Google DoubleClick network.

As soon as you start to play a YouTube video on our website, a connection to YouTube’s servers will be established. As a result, the YouTube server will be notified, which of our pages you have visited. If you are logged into your YouTube account while you visit our site, you enable YouTube to directly allocate your browsing patterns to your personal profile. You have the option to prevent this by logging out of your YouTube account.

Furthermore, after you have started to play a video, YouTube will be able to place various cookies on your device. With the assistance of these cookies, YouTube will be able to obtain information about our website visitor. Among other things, this information will be used to generate video statistics with the aim of improving the user friendliness of the site and to prevent attempts to commit fraud. These cookies will stay on your device until you delete them.

Under certain circumstances, additional data processing transactions may be triggered after you have started to play a YouTube video, which are beyond our control. This may include the loading of Google Web Fonts.

The use of YouTube is based on our interest in presenting our online content in an appealing manner. Pursuant to Art. 6 Sect. 1 lit. f GDPR, this is a legitimate interest.

For more information on how YouTube handles user data, please consult the YouTube Data Privacy Policy under: https://policies.google.com/privacy?hl=en.

Google Web Fonts

Under certain circumstances, such as automatic security updates of integrated 3rd-party products or in conjunction with embedded YouTube videos, this site may use so-called web fonts for the uniform representation of fonts. These web fonts are provided by Google. When you access a page on our website, your browser will load the required web fonts into your browser cache to correctly display text and fonts.

To do this, the browser you use will have to establish a connection with Google’s servers. As a result, Google will learn that your IP address was used to access our website. The use of Google Web Fonts is based on our interest in presenting our online content in a uniform and appealing way. According to Art. 6 Sect. 1 lit. f GDPR, this is a legitimate interest.

If your browser should not support Web Fonts, a standard font installed on your computer will be used.

For more information on Google Web Fonts, please follow this link:  https://developers.google.com/fonts/faq and consult Google’s Data Privacy Declaration under:  https://policies.google.com/privacy?hl=en.

7. Transfer of personal information to authorized bodies

Insofar as we are legally or by court order obliged, we will forward your data to authorized bodies.

8. Links to other websites

Our online offer contains links to other websites. We have no influence on whether their operators comply with the legal data protection regulations.